Veatch Instruments
Your Complete Ophthalmic Source
for Equipment, Service & Supplies
Toll Free: 800-447-7511

Can I track my order online?

Click on the Track Order link provided in the Services menu. If you know your order number and the type of transaction (orders or return orders), enter it and click on the Submit button. To view multiple orders select the display type from the drop-down list and specify the desired period. All the orders you have placed with us are listed. Click on the order number whose status you want to check.

The order details are displayed along with the tracking numbers for the shipments made. To track the shipment, you must go to the web site of the shipping carrier.

Do I need to create an account to order?

Yes. By creating an account at Veatch Instruments you will be able to shop faster, be up to date on an orders status, and keep track of the orders you have previously made.

How do I place an order?

If you prefer to use the Search box on the top and the bottom of your Browser window, you can find what you are looking for too.

As you find items that interest you, simply add the items you wish to purchase in your Shopping Cart. You may edit, remove or add items to your cart at any time - so it is a great way of keeping track of everything that strikes your interest.

When you are done shopping and browsing our products, all you need to do is access your Shopping Cart and checkout with the items you currently have in your cart. When the checkout our items is complete you will then choose your shipping method.

The next step will be to choose a method of payment. After entering all the details of your preferred method of payment and order confirmation page will follow. In addition to that, an automatic confirmation e-mail will be sent to you.

How do I add items to cart?

Search for the item you want to purchase. Once you are in the item's page you can adjust the quantity to order of that item. You will see an 'Add To Cart' button.

Click on the 'Add To Cart' button to add the item to your shopping cart.

How do I remove an item from cart?

Go to your Cart Contents and click the remove item link for the item you wish to remove. After you have checked all the items you wish to remove, click on the 'Update Cart' button found at the bottom of the shopping cart.

Is the ordering process secure?

Veatch Instruments automatically encrypts your confidential information in transit from your computer to our data processing server using the Secure Sockets Layer protocol (SSL) with an encryption key length of 256-bits (the highest level commercially available).