Over the phone training and web based remote training has been a very helpful service...
...I am writing to express my delight in dealing with the products and service provided by Veatch Ophthalmic Instruments.
Owning the Huvitz HIS-5000 digital camera slit lamp has literally changed the way that I practice. Gone are the days of scribbling a drawing onto a yellow lined piece of paper to explain some ones condition. I was surprised at the level of ease in setting up patients, taking photos and videos and retrieving their data. I now can explain ocular conditions so much more thoroughly by using photos and videos of the patients own eye immediately after the slit lamp exam.
The slit lamp itself has been smooth, easy to use and has created a tremendous “wow” factor in the exam room. The controls are easy to learn, easy to use and has sped my exam up. I continue to be impressed as I use this beautiful tool every day in the office. Purchasing it has been one of the best decisions in my career.
I have been equally impressed with the support and service from the Veatch staff. The over the phone training and web based remote training has been a very helpful service.
Now that I have it, I cannot image my office without the equipment provided from Veatch. Thank you for the hard work, you have made one more customer a loyal one.
Steve Perryman, OD Hopkinton, MA